Warning: For security reasons, Sentry Support may not be able to restore access to accounts with two-factor authentication enabled if you lose your authentication device or don’t have access to your Recovery Codes.
With two-factor authentication, or 2FA enabled, you’re able to log into your Sentry account with this additional security measure. 2FA provides another layer of security from a malicious person trying to access your account by requiring the user to enter the password and a generated authentication code.
You can manage your two-factor authentication settings on your Account Settings > Security page.
After 2FA is enabled, any time you try to log into your account you will need to enter in your password and the authentication code that is generated by one of the methods shown in the screenshot above.
We highly suggest you store your Recovery Codes in a secure place, preferably somewhere you can access from a different device. In the event you lose or change the primary device for 2FA, you still have a backup method for accessing your account.
Note: If you need to change your primary device for 2FA such as changing phones, please make sure you disable 2FA for your account before enabling it on a new device.
Here’s a quick look at how Sentry handles your personal information (PII).
×We collect PII about people browsing our website, users of the Sentry service, prospective customers, and people who otherwise interact with us.
What if my PII is included in data sent to Sentry by a Sentry customer (e.g., someone using Sentry to monitor their app)? In this case you have to contact the Sentry customer (e.g., the maker of the app). We do not control the data that is sent to us through the Sentry service for the purposes of application monitoring.
Am I included?We may disclose your PII to the following type of recipients:
You may have the following rights related to your PII:
If you have any questions or concerns about your privacy at Sentry, please email us at compliance@sentry.io.
If you are a California resident, see our Supplemental notice.