Will you use data for R&D purposes?
Yes, but only with a customer’s permission for anything other than non-identifiable, aggregatable elements of Service Data (Non-Identifying Data).
What data will you require permission to use for R&D purposes?
We will not use any elements of a customer’s Service Data that could be intellectual property, personally identifiable information or are otherwise identifiable to a customer (such as source code, content or attachments) without first obtaining that customer’s permission.
How will you obtain permission?
We will have an in-product opt-in for each separate R&D use case that doesn’t involve Non-Identifying Data.
What data can you use for R&D purposes without permission?
We can use non-identifiable, aggregatable data for R&D purposes. Examples of “non-identifying data” include latency across endpoints, issue or error type or information about frameworks used.
Here’s a quick look at how Sentry handles your personal information (PII).
×We collect PII about people browsing our website, users of the Sentry service, prospective customers, and people who otherwise interact with us.
What if my PII is included in data sent to Sentry by a Sentry customer (e.g., someone using Sentry to monitor their app)? In this case you have to contact the Sentry customer (e.g., the maker of the app). We do not control the data that is sent to us through the Sentry service for the purposes of application monitoring.
Am I included?We may disclose your PII to the following type of recipients:
You may have the following rights related to your PII:
If you have any questions or concerns about your privacy at Sentry, please email us at compliance@sentry.io.
If you are a California resident, see our Supplemental notice.