Users with existing SMS/text message based two-factor authentication will be able to continue using the feature in most cases. If you currently have SMS/text message based 2FA enabled on your user account and it is not working as expected please contact our Support team at support@sentry.io.
Sentry no longer allows new enrollments in our SMS/text message based two-factor authentication for user accounts.
If you do not already have SMS 2FA enrolled on your user account, you will not be able to enroll in it. You will need to use one of our other two-factor options.
If you are already enrolled in SMS 2FA on your user account, it will continue to work as expected. For example, you will still receive a message with your one-time passcode when logging into Sentry. However, if you delete your SMS 2FA configuration you will not be able to set it back up. You’ll need to use one of our other two-factor options.
Sentry currently supports 2FA via an authenticator app like Authy, Google Authenticator, 1Password, or any TOTP compatible application.
We also support 2FA via hardware keys compatible with U2F/FIDO like a Yubikey, Titan Security Key, or Apple’s TouchID (requires Google Chrome).
On August 12th, 2022.
SMS two-factor authentication on self-hosted installations of Sentry will still be available and enabled as an option for your users by default.
If administrators wish to disable SMS two-factor enrollment for users, set the sms.disallow-new-enrollments
option to True
in your config.yml
.
To use SMS two-factor authentication on your self-hosted instance you will need a Twilio account and the appropriate configurations set in your config.yml
. For more details on configuration options, refer to our documentation
Two reasons:
Here’s a quick look at how Sentry handles your personal information (PII).
×We collect PII about people browsing our website, users of the Sentry service, prospective customers, and people who otherwise interact with us.
What if my PII is included in data sent to Sentry by a Sentry customer (e.g., someone using Sentry to monitor their app)? In this case you have to contact the Sentry customer (e.g., the maker of the app). We do not control the data that is sent to us through the Sentry service for the purposes of application monitoring.
Am I included?We may disclose your PII to the following type of recipients:
You may have the following rights related to your PII:
If you have any questions or concerns about your privacy at Sentry, please email us at compliance@sentry.io.
If you are a California resident, see our Supplemental notice.